Privacy and Cookies Policy

PRIVACY STATEMENT

Compliance with European Regulations

General Data Protection Regulation

1. RESPONSIBLE
Owner: Lezna 2000 S.L.
C.I.F.: B-50883560
Registered Office: Polígono San Crispín, 7 - 50250 Illueca (Zaragoza) - Spain
Registered in the Commercial Registry of Zaragoza: Volume 2668, Folio 192, Sheet Z-29000, Registration 1st.

2. INFORMATION AND CONSENT
By accepting this Privacy Policy, the user is informed and gives their free, informed, specific and unequivocal consent for their personal data to be processed by Lezna 2000 S.L.

3. FOR WHAT PURPOSE WILL LEZNA 2000 S.L. PROCESS THE USER'S PERSONAL DATA?
The personal data provided by the user will be processed by Lezna 2000 S.L. according to the following purposes:
  • Carry out the provision of the contracted services, maintain the contractual relationship and monitor it, as well as carry out satisfaction surveys.
  • Manage, process and respond to requests, requests, incidents, complaints, claims or queries from the User.
  • Manage the sending of commercial communications about products and services marketed by Lezna 2000 S.L. by electronic and/or conventional means
  • Develop a commercial profile, using your own sources, to offer the user products and services according to their interests.
4. FOR HOW LONG WILL LEZNA 2000 S.L. TREAT THE USER'S PERSONAL DATA?

The user's data related to the fulfillment of the contractual relationship will be kept for this purpose during the entire time that the contract is in force and, even after, for the entire time required by applicable legislation and until any responsibilities arising from the contract expire. contract.

Regarding the sending of commercial and informative communications, Lezna 2000 S.L. will process the user's data until the user objects.

5. WHAT USER DATA WILL LEZNA 2000 S.L. PROCESS?

Lezna 2000 S.L. will process the following categories of User data:

  • Identification data: name, surname(s) and DNI/NIE/CIF or passport.
  • Contact information: postal address, email address and telephone number, and may include several records for each of them.

In the event that the user provides data from third parties, they declare that they have their consent and undertake to transfer the information contained in this Privacy Policy, exempting Lezna 2000 S.L. of any responsibility in this regard. However, Lezna 2000 S.L. may carry out periodic verifications to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.

6. WHAT IS THE LEGITIMATION OF THE PROCESSING OF USER DATA?

The processing of user data by Lezna 2000 S.L. for sending commercial communications, for creating profiles and for carrying out satisfaction surveys is based on the legitimate interest of Lezna 2000 S.L. in accordance with the provisions of the R.G.P.D. (General Data Protection Regulation).

On the other hand, the processing of user data to manage, process and monitor purchases made by the user is the execution of the purchase and sale contract, so the provision of data for this purpose is obligatory and would prevent its fulfillment. otherwise.

7. TO WHICH RECIPIENTS WILL THE USER'S DATA BE COMMUNICATED?

User data may only be communicated to:

  • Public Administrations, in the cases provided for by Law.
  • Transportation agencies for shipping and collection related to purchases made.
  • External consultancies and agencies, with the sole purpose of billing and generation of accounting books.

8. COMMERCIAL AND/OR PROMOTIONAL COMMUNICATIONS

One of the purposes for which Lezna 2000 S.L. processes the personal data provided by users to send them commercial communications by electronic and conventional means, with information related to products, services, promotions, offers, events or relevant news. Whenever any communication of this type is made, it will be directed solely and exclusively to those users who have not previously expressed their refusal to receive it.

In the event that the user wishes to stop receiving commercial or promotional communications from Lezna 2000 S.L. You can request cancellation of the Service by sending an email to the following email address: shop@acebosshoes.com or through the link at the bottom of the promotional emails received.

9. EXERCISE OF RIGHTS

The user may send a letter to Lezna 2000 S.L., Data Protection Department, Polígono San Crispín, 7 - 50250 Illueca (Zaragoza) - Spain, or an email to shop@acebosshoes.com, with the Reference "Data Protection" , attaching a copy of your ID, to:

  • Revoke the consents granted.
  • Obtain confirmation about whether Lezna 2000 S.L. personal data that concerns the user is being processed.
  • Access your personal data.
  • Rectify inaccurate and incomplete data.
  • Request the suspension of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from Lezna 2000 S.L. the limitation of data processing when any of the conditions provided for in the RGPD are met.
  • Request the portability of your data.

Without prejudice to the above, the user may contact the Data Protection Department to resolve any query or incident that may have arisen.

10. SECURITY MEASURES

Lezna 2000 S.L. will treat the user's data, at all times, in an absolutely confidential manner and maintaining the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures, which guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

11. CHANGES

Lezna 2000 S.L. reserves the right to review its Privacy Policy at any time it deems appropriate. For this reason, we ask you to regularly check this Privacy Statement to read the most recent version.

COOKIES POLICY

1) The website www.acebosshoes.com uses cookies. A cookie is a small file that is stored on the user's computer and allows you to be recognized, although none of the data is personal information that allows you to be identified. Its main functions are to keep track of users, or to obtain information about browsing habits. Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services. However, the sharing of some cookies between different websites has raised social alarm in the context of the personalization of advertising spaces. The information we provide below will help you understand the different types of cookies:

Depending on the way the data is stored:

- Session cookies: these are temporary cookies that remain in your browser's cookie file until you leave the website, so none are recorded on the user's hard drive. The information obtained through these cookies is used to analyze traffic patterns on the web.

- Permanent cookies: they are stored on your hard drive and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. It is generally used to facilitate purchasing and registration services, and to remember user navigation settings and preferences, such as: language selection, theme selection, menu preferences, internal web page marking, etc.

Depending on the level of relationship with the user:

- First-party cookies: served directly by the same web domain visited by the user (e.g. www.domainname.com) and normally linked to the provision of the service or web analytics tasks.

- Third-party cookies: linked to alternative domain names of the same provider, or to its external providers specialized in advertising campaign management, personalization or, equally, web analytics. While all browsers initially accept first-party cookies, some of them disable third-party cookies in the absence of express action by the user.

Intrusiveness levels:

The cookies set out above can be classified by the criterion of “level of intrusiveness”, on a scale from 1 to 3:

Level 1: corresponds to cookies for internal use that are essential for the provision of the service requested by the user.

Level 2: corresponds to anonymous cookies for internal use necessary to maintain content and navigation, as well as cookies managed by third parties within the framework of services expressly requested by the user on their websites (e.g.: Facebook Social Plugins or Twitter).

Level 3: corresponds to cookies managed by third parties within the framework of services not expressly requested by the user, allowing their tracking through websites of which the owner of the website visited by the user is not the owner (e.g.: platforms of graphic advertising management). The specification of this level is accompanied by its owner. The use of level 3 cookies is subject to the user's prior permission through express confirmation of their acceptance.

2) Among the cookies used on our website, we distinguish:

- Strictly necessary cookies, such as those that serve for correct navigation or identify the user's session.

- Third-party cookies, such as those used by social networks, or by external content plugins such as Google Maps.

- Analytical cookies for periodic maintenance purposes, and in order to guarantee the best possible service to the user. Websites usually use 'analytical' cookies to collect statistical data on activity.

The information collected by this type of cookies will in all cases be anonymous, and it will not be possible to establish any link between browsing patterns and natural persons.

Regarding third-party cookies for the personalization of advertising spaces, this website does not use ad servers or, therefore, cookies linked to them to create profiles based on preferences and behavior. If we decide to do so, you will be offered the option to accept or reject said use expressly and prior to its submission.

4) The user can freely decide whether or not to install cookies from our website on their hard drive, as well as their elimination, following the procedure established in the help section of their browser. The user can also configure their browser to accept or reject all cookies by default or to receive an on-screen notice of the receipt of each cookie and decide at that moment whether or not to place it on their hard drive. Many browsers also allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode may have different names. If the user configures their browser to reject all cookies or expressly rejects our cookies, their navigation on the website www.acebosshoes.com may be slower or they may experience an error. In any case, if you continue browsing, we consider that you accept the use of cookies on our website.

Information related to online dispute resolution of Art. 14, para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission offers consumers the opportunity to resolve disputes online pursuant to Art. 14 para. 1 of the ODR on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can attempt to reach agreements without going to court related to disputes that arise in online purchases and service contracts.