Shipping Policy

ZONE 1

Spain, Portugal, Germany, Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Czech Rep.

ESTIMATED SHIPPING TIME

3 to 5 business days

FEE

Free

ZONE 2

Bosnia, Bulgaria, Croatia, Slovakia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania,. Norway, Poland, Romania, Serbia, Sweden and Switzerland.

ESTIMATED SHIPPING TIME

3 to 5 business days

FEE

€7

ZONE 3

Only countries enabled in Checkout *

ESTIMATED SHIPPING TIME

7 to 9 business days

FEE

€80

ZONE 4

Other countries

ESTIMATED SHIPPING TIME and RATES

To consult: info@acebosshoes.com

Shipping restrictions and other conditions

  1. Shipments are not made to PO Boxes, Ceuta, Melilla and the Canary Islands. Orders placed for any of these addresses will be cancelled.
  2. Some Greek islands may incur additional costs and/or delays in transportation. Before making the purchase you can consult them at shop@acebosshoes.com
  3. Shipments to the United Kingdom, as well as those to the International Zone, may incur customs charges. These will always be the responsibility of the buyer.
  4. Only countries enabled in the drop-down menu on the Payment Page are available. For other countries, contact shop@acebosshoes.com

Conditions

  1. Shipments are made from Monday to Friday during business hours. From Monday to Thursday, orders placed after 3 p.m. (Spanish time) will begin computing on time at 8 a.m. the next day. Orders placed on the weekend (starting on Friday at 3:00 p.m.) will begin to be counted starting on Monday at 8:00 a.m. 
  2. 1 delivery attempt will be made by the carrier. If it is unsuccessful, your order will be deposited at a collection point so that you can collect it within the next 7 days. After this period, the order will return to our warehouse, generating shipping costs to process it again, although in the initial order the shipping would have been free.
  3. Once the order is confirmed, it is not possible to modify the delivery address online. If you need to modify any information, please contact shop@acebosshoes.com as soon as possible to report the incident.
  4. Orders are processed automatically and we cannot advance or delay shipping times.
  5. If customs charges occur, these will be borne by the client in all cases.