Shipping Policy

ZONE 1

Spain, Portugal, Germany, Austria, Belgium, Denmark, France, Italy, Luxembourg, the Netherlands, Czech Republic.

ESTIMATED SHIPPING TIME

3 to 5 business days

FEE

Free

ZONE 2

Bosnia, Bulgaria, Croatia, Slovakia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania. Norway, Poland, Romania, Serbia, Sweden and Switzerland.

ESTIMATED SHIPPING TIME

3 to 5 business days

FEE

€7

ZONE 3

Only countries enabled in Checkout *

ESTIMATED SHIPPING TIME

7 to 9 business days

FEE

€80

ZONE 4

Other countries

ESTIMATED SHIPPING TIME and RATES

To Consult: info@acebosshoes.com

Shipping restrictions and other conditions

  1. Shipments are not made to Post Office Boxes, Ceuta, Melilla and the Canary Islands. Orders placed for any of these addresses will be cancelled.
  2. Some Greek islands could lead to additional costs and/or delays in transportation. Before making the purchase you can consult them at shop@acebosshoes.com
  3. Shipments to the United Kingdom, as well as those from the International Zone, could entail customs expenses. These will always be the responsibility of the buyer.
  4. Only the countries enabled in the dropdown of the payment page are available. For other countries consult with shop@acebosshoes.com

Conditions

  1. Shipments are made from Monday to Friday during business hours. From Monday to Thursday, orders placed after 3:00 p.m. (Spanish time) will begin to compute within the term at 8 a.m. the following day. Orders placed on the weekend (from Friday at 3:00 p.m.) will begin to be computed from Monday at 8:00 a.m.
  2. 1 delivery attempt will be made by the carrier. If it is unsuccessful, your order will be deposited at a collection point so that you can pick it up in the following 7 days. After this period, the order will return to our warehouse, generating shipping costs to process it again, even if the shipping costs were free in the initial order.
  3. Once the order is confirmed, it is not possible to modify the delivery address online. If you need to modify any data, please contact shop@acebosshoes.com as soon as possible to communicate the incident.
  4. Orders are processed automatically and we cannot advance or delay shipping times.
  5. In case of customs expenses, these will be borne by the client in all cases.