Shipping Policy
ZONE 1
Spain, Portugal, Germany, Austria, Belgium, Denmark, France, Italy, Luxembourg, the Netherlands, Czech Republic.
ESTIMATED SHIPPING TIME
3 to 5 business days
FEE
Free
ZONE 2
Bosnia, Bulgaria, Croatia, Slovakia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania. Norway, Poland, Romania, Serbia, Sweden and Switzerland.
ESTIMATED SHIPPING TIME
3 to 5 business days
FEE
€7
ZONE 3
Only countries enabled in Checkout *
ESTIMATED SHIPPING TIME
7 to 9 business days
FEE
€80
ZONE 4
Other countries
ESTIMATED SHIPPING TIME and RATES
To Consult: info@acebosshoes.com
Shipping restrictions and other conditions
- Shipments are not made to Post Office Boxes, Ceuta, Melilla and the Canary Islands. Orders placed for any of these addresses will be cancelled.
- Some Greek islands could lead to additional costs and/or delays in transportation. Before making the purchase you can consult them at shop@acebosshoes.com
- Shipments to the United Kingdom, as well as those from the International Zone, could entail customs expenses. These will always be the responsibility of the buyer.
- Only the countries enabled in the dropdown of the payment page are available. For other countries consult with shop@acebosshoes.com
Conditions
- Shipments are made from Monday to Friday during business hours. From Monday to Thursday, orders placed after 3:00 p.m. (Spanish time) will begin to compute within the term at 8 a.m. the following day. Orders placed on the weekend (from Friday at 3:00 p.m.) will begin to be computed from Monday at 8:00 a.m.
- 1 delivery attempt will be made by the carrier. If it is unsuccessful, your order will be deposited at a collection point so that you can pick it up in the following 7 days. After this period, the order will return to our warehouse, generating shipping costs to process it again, even if the shipping costs were free in the initial order.
- Once the order is confirmed, it is not possible to modify the delivery address online. If you need to modify any data, please contact shop@acebosshoes.com as soon as possible to communicate the incident.
- Orders are processed automatically and we cannot advance or delay shipping times.
- In case of customs expenses, these will be borne by the client in all cases.
Customer Support
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